What would happen if we all asked this one question on social media?
"How can I help you today?"
What would happen if everyone who manages a social media account put that as their status just for one day?
Chaos?
Being inundated with requests?
Snarky comments?
Opening yourself up for social media negativity?
Perhaps.
But there might also be a spark of positivity.
A game-changing moment that can open your social media accounts up to the growth and engagement levels that you're seeking.
Many times, we're so focused on getting OUR MESSAGE out into the world that we forget real people with real problems and concerns are behind all of those avatars in our audiences.
Perhaps the one thing that's missing from a truly successful social media strategy is this: our service to others.
Is there a company out there that's truly mastered this?
There are countless stories of customer service successes via social media, but is there one company, organization or brand that you feel embodies this sense of generosity and service?
What do you think would happen if we all asked this question?
Tell me about it by tweeting me at @MareeJones. I'd love to continue this conversation with you.
Want to know more about what I think about social media? Sign up for one of my upcoming classes or contact me here. I'd love to chat.